Today’s computing environment is increasingly complex, distributed and mobile. It includes wide variety of computing hardware, software and handheld mobile device. Organizations now are challenged with how to effectively manage and support these environments to ensure continuous productivity.
Systemantech's Desktop Management Services can support your needs. Using a combination of remote and on-site services we can effectively manage your environment, help reduce costs and enable you to focus on your core business. We manage every aspect of desktop support from initial deployment, to warranty and post-warranty support including patch management and asset management.
We are committed to improve your Desktop Management Services process, maximize remote resolutions and reduce recurring incidents to keep your cost low but still delivering the high quality of support and services. We follow industry best practices base on ITIL framework to ensure that we deliver consistent and effective support and services in the most efficient way.
• High quality support at a lower cost
• On-site hardware, software and network support
• Professional and trained support personnel
• SLA compliance
• Well defined and documented process on incident, request and asset management
• Remote support solution